Terms of Service

1. Agreement to Terms

These Terms of Service govern your use of the website of Vienna Turning Eng. & Steel LLC ("Vienna Engineering", "we", "us", or "our"), a member of Vintron Group UAE, located in Sharjah, United Arab Emirates.

By browsing this website, downloading technical catalogs, or submitting technical Requests for Quotation (RFQs), you agree to comply with and be bound by these Terms. If you disagree with any portion of these Terms, you should discontinue use of our site.

2. Technical Inquiries, Estimations & Quotations

Information submitted through our online inquiry forms, telephone, or email does not constitute a binding fabrication contract until a formal quotation is issued and accepted in writing:

• Quotations are prepared based strictly on the drawings, CAD files, material grades (MS, SS, GI, Aluminium), and quantities supplied by the client.
• Commercial quotations remain valid for the period stipulated on the official proposal (typically 15 to 30 days), subject to prevailing international steel and raw metal market price fluctuations.
• Site dimensions, structural calculations, and consultant approvals are the ultimate responsibility of the main contractor unless turn-key site measurement is explicitly agreed in writing.

3. Shop Drawings & Manufacturing Process

Prior to commencing cutting, plate rolling, CNC machining, or welding:

• Our engineering department prepares detailed fabrication shop drawings and cutting plans for client or consultant sign-off.
• Fabrication commences only upon receipt of formal written drawing approval and agreed initial milestone mobilization.
• Subsequent design variations requested after production commencement may incur schedule adjustments and variation order costs.

4. Quality Standards & Factory Inspections

All fabrication is executed in accordance with approved Mill Test Certificates (MTCs), ISO standards, and relevant ASTM/EN fabrication benchmarks. Clients and QA/QC consultant representatives are welcome to conduct factory inspections at our Sharjah facility at agreed milestones prior to surface preparation, powder coating, or dispatch.

5. Delivery & Site Acceptance

Delivery terms are specified in individual commercial agreements (Ex-Works Sharjah Plant, FOB, or Delivered to Site within UAE):

• The client is responsible for unobstructed site access, crane hoisting/offloading facilities, and safe offloading areas unless installation scope is contracted to Vienna Engineering.
• Physical inspection of delivered structural elements or custom assemblies must be conducted upon arrival, with any discrepancies recorded on delivery notes within 48 hours.

6. Intellectual Property

All content on this website, including photographs of our manufacturing equipment, facility tours, branding, division logos, and technical text, is the property of Vienna Turning Eng. & Steel LLC and Vintron Group UAE. Unauthorized reproduction or commercial scraping is prohibited without written consent.

7. Limitation of Liability

To the maximum extent permitted by UAE law, Vienna Engineering shall not be liable for indirect, incidental, or consequential damages resulting from website unavailability, minor typographical inaccuracies in technical specifications, or delays caused by Force Majeure events (including extreme weather, port customs delays, or utility interruptions).

8. Governing Law & Jurisdiction

These Terms of Service and any contractual agreements arising from technical orders shall be governed by and construed in accordance with the laws of the United Arab Emirates as applicable in the Emirate of Sharjah. The courts of Sharjah or Dubai shall have exclusive jurisdiction over any disputes.